FAQS

You can order online on our website, through Facebook at Tangelo, on Zomato, Swiggy and Uber Eats. You can also call us on +9999904992 or send us a Whats App message.

As soon as you receive it, if you are not planning to have it within 15 minutes, please put the ice cream in the freezer immediately.
Since the ice cream is stored t -26C, it will not be ready to scoop or eat when it arrives. Please keep it in the fridge for 5 to 15 minutes. It depends upon the outside temperature. In winter you could keep it out on the counter as well if you wish to enjoy it within 15 minutes.
If your freezer is not opened frequently and has a 100% power back, the unopened container of ice cream is safe for 6 months. If this has been opened and used, it is best used within 15 days. Ice crystals may form if the container has been opened and not put back into the freezer immediately. This is the reason we offer small tubs of 500 ml each. Open and use as required.
We try to deliver Gurgaon orders within an hour. If you are in Noida or Delhi, delivery will be done the same day. If you are ordering for a specific time for lunch or a dinner party, we may not be able to deliver with a few hours given the traffic conditions and our delivery schedules as we are a small company. We suggest ordering a day in advance if you want the ice cream/ice cream cake at a particular time. We can do deliveries in Gurgaon for a specific time.
Delivery is free if your order value is over Rs.2000/- or 4 tubs of Ice cream of 500 ml each or any other combination.

Delhi – Free for orders of Rs.2000/-. There is a delivery charge of Rs.75/- if your order value is under Rs.2000/-.

Noida – Delivery charge for all NOIDA locations is Rs.100-. Minimum Order value should be Rs.2000/-.

Gurgaon – Free Delivery

For very small orders under Rs.500/-, please order from Zomato, Swiggy or Uber Eats for Gurgaon.

It depends on the distance and the time it is going to take. We will send you the ice cream in perfect condition in a stay cool pack with ice packs.
If you receive the wrong flavour, you will get a full refund.
Gurgaon, Delhi and Noida.

Delivery is free in Gurgaon.

We will also deliver to Delhi and Noida locations FREE if the order value is at least Rs.2000/- . That could be 2 litres of ice cream, i.e. 4 tubs of 500 ml.

For Noida, the delivery charge is Rs.150 for a minimum quantity for a minimum order value of Rs.2000/- (2 litres or 4 tubs of ice cream of any flavour or any other combination).

Mini cups can be ordered only for delivery to locations in Gurgaon.
 
 

Refunds and Cancellation

Orders can be cancelled within 30 minutes before we despatch. Pre orders can be cancelled within 4 hours.
Refunds will be credited back to your account by the same method you used to pay within 24 to 48 hours.
 
 

Ice Cream Cakes

No, but we do creative Ice cream cakes. We do not do themed decorations eg. A Barbie Doll Cake, a Football Cake or Fondant decorations for a special event. These require us to use artificial colours and preservatives. Also all cake decoration techniques are not suitable for Ice Cream Cakes.
We have selected moulds and designs and we do offer a choice of glazes and fresh fruit toppings.
 
 

Teppan Ice Cream

Ice Teppanyaki is a completely new way to prepare ice cream. Delicious handcrafted ice cream is mixed and made in front of your eyes according to your choice. The Ice cream Teppan Chef wields his blades to create delicious gourmet ice cream rolls.

Teppan Ice Cream is made on the Ice Pan in front of you. Choose your flavours and see them added to the ice cream base on the ice pan and turned into delicious fresh ice cream rolls. Choose fresh fruit – strawberries, kiwis, pomegranate, oranges, pineapple, grapefruit or nuts or chocolates.

We can do jalebi ice cream; Gulab Jamun Ice Cream; Kalakand Ice cream. You can add Brownies, marshmallows, Snickers, Ferro Rochers, Fresh nuts and mix and match to create ice creams of every flavour.

Yes, we do not add sugar or chocolate. Both are bad for pets. Our ice cream has bananas, peanut butter and fruit with milk and cream. We are very careful and have had it vetted by a Vets and tried it out on many dogs. They have drooled over our ice creams. You can look at the videos of our furry friends drooling over their ice cream treats.